Returns Made Easy
You have a maximum period of 14 days from the receipt of your order to exchange an item for a different size / color or to request a refund by handing it over to a postal service reception point.
1. PREPARE YOUR PACKAGE WITH THE RETURN FORM
Pack the items safely, if possible in the original package, and add the return form. It is important that you indicate in this document whether you need a different size / color or just want to return the articles.
Here you can download the return form.
2. PLACE THE RETURN LABEL ON THE PACKAGE
Choose a shipping method with track and trace number. If you can not find it, please contact your local post office.
Go to a post office or parcel point and send your package.
Once the product has been received in our warehouse, the size/color will be exchanged as soon as possible or your refund will be arranged.