Returns

Returns

It is possible that you are not satisfied with your product, and you want to return the product. Then you can send the product to our address in the Netherlands.

We kindly request you to use the return form for this. This is possible within 14 days after receiving your product.

Our return address is available on request at support@smarteryou.eu

So gonot return products on your own initiative to an address that you have found on the internet. Incorrectly returned returns   unfortunately cannot be processed.

Exclusion of the right of withdrawal applies to:

1. Sealed products. When the seal is broken, these products can no longer be returned.

2. Hygiene products. This includes slimming vests, hair dye, skin creams, lingerie and massage devices..  Such products are not covered by the return policy regarding hygiene. These products cannot be returned , and will therefore not be processed in the event of a return.

3. Products with damage due to demonstrably careless use.

If you wish to return the purchase, the product will including all accessories supplied, undamaged and in the original condition and packaging must be returned to us. Damaged or visibly used goods will not be accepted. You can use the return form to invoke your right of withdrawal.

 

WITHDRAWAL FORM 

Only complete and send this form if you want to revoke the agreement.

Send to: support@slimmeryou.eu

— I/We (*) hereby give notice to you that I/we (*) revoke our agreement concerning the sale of the following goods/provision of the following service (*):

You have a maximum period of 14 days from the receipt of your order to exchange an item for a different size or color, or to request a refund, by dropping it off at a PostNL location.

1. ADD THE RETURN FORM TO YOUR PACKAGE

Pack the products safely, preferably in the original packaging and do it return form there.It is important that you indicate in this document whether you need a different size / color or whether you only want to return the items.

You can request the return form via: support@smarteryou.eu

2. PLACE THE RETURN LABEL ON THE PACKAGE

Choose on PostNL's website a shipping method with track and trace. If you can't find it, please contact your localPostNL location.

3. SHIPPING

Go to a PostNL branch and send your package. The costs of this are for your own account.